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Privacy Policy

PRIVACY POLICY

Privacy Policy & Terms of Service

Effective Date: April 21, 2025
Website: www.oftmonline.com
Business Name: OFTM Luxury Watches

1. Information We Collect

We collect personal information such as name, phone number, email, and shipping address during checkout. Payment details are securely handled by third-party processors and are not stored on our servers.

2. Use of Information

Your information is used solely to:

  • Process and deliver your order

  • Communicate about your order or inquiries

  • Ensure security and fraud prevention

We do not sell or rent your data.

3. Shipping Policy

  • We only ship within Israel.

  • Worldwide shipping is not available.

  • Estimated delivery time: Up to 90 business days (3 months) from date of confirmed payment.

  • Delays may occur due to supplier processing, inspection, or availability.

4. Customs and Import Responsibility

We are not responsible for any customs charges, import restrictions, or delivery issues once the product has been shipped. All shipments comply with Israeli regulations only.

5. Payment

  • Payments are made online in advance via secure payment gateway.

  • Orders are confirmed only after payment is completed.

  • Once the order is placed, it cannot be canceled or refunded unless the product is unavailable.

6. Returns and Cancellations

Due to the nature of our business (importing luxury watches to order), we do not offer refunds, exchanges, or cancellations unless:

  • The product is proven to be fake or significantly different than described

  • The item does not arrive within 120 business days

In these cases, contact us at contact@oftmonline.com.

7. Limitation of Liability

By purchasing from OFTM, the buyer agrees that:

  • OFTM is not liable for shipping delays, customs issues, or any damages resulting from delayed delivery.

  • OFTM is not responsible for any indirect losses or personal expectations beyond the product itself.

8. Contact

If you have questions or concerns about your order or our policies, contact us:

📧 Email: contact@oftmonline.com
🌐 Website: www.oftmonline.com

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